Privacy Policy

How we collect, use, and protect your personal information

Last updated: December 12, 2025

1. Introduction

BookRide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking service.

2. Information We Collect

We collect personal information you provide directly to us, such as your name, email address, phone number, pickup and drop-off locations, and payment information. We also collect usage data and device information.

3. How We Use Your Information

We use your information to provide, maintain, and improve our services, process transactions, communicate with you, and for marketing and analytical purposes.

4. Information Sharing

We may share your information with third-party service providers, business partners, and for legal reasons. We do not sell your personal data to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

You have the right to access, update, or delete your personal information. You can also object to certain processing activities.

  • Access your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@bookride.com or visit our Contact Us page.