Terms & Conditions
Please read these terms carefully before using our services
Last updated: December 12, 2025
1. Acceptance of Terms
By accessing and using BookRide services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
BookRide provides an online platform that connects users with independent taxi drivers for various transportation needs, including city rides, intercity travel, airport transfers, and hourly packages.
3. User Responsibilities
Users are responsible for providing accurate information, ensuring their safety during rides, and adhering to local laws. Any misuse of the service may result in account termination.
4. Booking and Payment
All bookings are subject to availability. Payments are processed securely through our platform. Fares are calculated based on distance, time, and any applicable surcharges.
5. Cancellation Policy
Our cancellation policy outlines the terms for cancelling a ride and any associated fees. Please refer to our Cancellation Policy page for full details.
6. Limitation of Liability
BookRide shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party, whether in an action in contract or tort.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Modifications to Terms
BookRide reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us at support@bookride.com or visit our Contact Us page.